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416-477-1380
Knowledge base
Remote Support Client
Application
3
Logmein Remote Desktop Client
Where can I download Business Element Manager for BCM?
Cisco Any Connect vpn Client
Microsoft Support
About
33
How do I know which email product I have?
How much mailbox storage space is available?
What are the size limits for Office 365?
What's new in Outlook Web App
Important changes to your email service
See all 33 articles
Getting Started
20
Setting up your email software on a PC with Outlook Express
How do I know which email product I have?
What are the server details for Office 365 Small Business?
How do I manually set up my email software using Office 365?
Setting up an iPhone or iPad with Office 365 Small Business
See all 20 articles
Managing
17
How do I manually set up my email software using Office 365?
How do I update my MX records to validate my domain and activate email?
How do I configure Outlook 2007/2010 for use with Office 365 Small Business?
Setting up an iPhone or iPad with Office 365 Small Business
Windows XP - Withdrawal of support
See all 17 articles
Accessing emails with mobiles and tablets
16
How do I set up POP email on an Android mobile phone?
Setting up a POP email account on your BlackBerry Z10
Setting up an Exchange email account on your BlackBerry Z10
How do I set up an email account on my BlackBerry 6 or 7?
How do I set up Office 365 on my BlackBerry 6 or 7?
See all 16 articles
Outlook
5
Setting up an Office 365 POP email account in Outlook 2010
Setting up an Office 365 POP email account in Outlook 2007
I am unable to set up a new email account in Outlook due to an issue with multiple profiles. What should I do?
How to import an email backup in Outlook 2010
Setting up an Office 365 Small Business (including Premium) email account in Outlook 2011 Mac
Other email software
7
Setting up an email account in Windows Live Mail 2011
Setting up Apple Mac email
How do I manually set up my email software using Office 365?
Setting up a POP3 account with Mozilla Thunderbird
Setting up an Office 365 POP email account in Outlook 2011 Mac
See all 7 articles
Troubleshooting
12
I can't send or receive emails, what should I do?
My emails are being rejected - I'm getting messages with the error code 550. What should I do?
Using Outlook 2003 with Office 365
Windows XP - Withdrawal of support
I can't log in to My Office or my email. What should I do?
See all 12 articles
Avaya IP Office
How do I
22
How do I log into the Avaya IP Office Manager and connect to the Avaya IP Office system?
Where can I download Avaya IP Office Manager?
Why do I need maintenance & support of my Avaya IP Office phone system?
How can I call forward my incoming Hunt Group calls on Avaya IP Office phone to an external number?
My Avaya IP Office system is not on a network. How do I connect & log in?
See all 22 articles
Applications
7
What are the call features on the one-X Portal on Avaya IP Office?
What is the one-X Portal on Avaya IP Office 7?
What are the Server and Browser requirements for one-X Portal on Avaya IP Office?
How can I personalise my one-X Portal layout on Avaya IP Office?
What is Flare and how do I use it on Avaya IP Office?
See all 7 articles
User guides and downloads
57
IP Office 8.0 Feature - Basic Call Handling
Avaya IP Office 1400 Series Phone User Guide
IP Office 8.0 Feature - Advanced Call Handling
Avaya IP Office one-X Portal Extensions User Guide
IP Office 8.0 Feature - Key And Lamp Operation
See all 57 articles
BCM
How do I
29
What are hunt groups & how do I create them in BCM?
Which BCM (Business Communications Manager) do I have?
Why do I need maintenance & support on my BCM phone system?
What BCM50 software release do I have?
How do I initialize and access my Voice Mailbox on BCM?
See all 29 articles
User guides and downloads
105
What is BCM Dial by Name?
Where can I download the Business Series Terminals Label Maker?
Where can I find printable telephone overlays?
BCM50-450_Administration_Guide
Call_Detail_Recording_Guide (BCM 50/450)
See all 105 articles
Nortel Norstar FAQ's
How do I
10
How do I find out my extension number on Nortel Norstar?
Why do I need maintenance & support on my Nortel Norstar phone system?
Where can I find printable telephone overlays?
How do I change my mailbox greeting on Nortel Norstar?
How do I forward call to my Nortel Norstar mailbox?
See all 10 articles
User guides and downloads
8
Where can I find printable telephone overlays?
Where can I download the Business Series Terminals Label Maker?
Norstar Compact Plus User Guides & Manuals
Norstar Modular Plus User Guides & Manuals
Where can I find printable programming overlays to cut out?
See all 8 articles
Entry Level LAN
1
What are the technical specifications of the Nortel Ethernet Switch 425?
CISCO Support
CISCO Wireless LAN
4
What are the system specifications of the Cisco Aironet 1200 Series Access Point?
What are the product specifications of the Cisco Aironet 1400 Series Wireless Bridge System?
What are the system specifications of the Cisco Aironet 1400 Series Wireless Bridge System?
What are the system specifications of the Cisco Aironet 1100 Series Access Point?
CISCO LAN
4
What are dual-purpose uplinks in CISCO LAN?
What is the difference between the Private VLAN Edge (Protected Port) and Private VLAN in Cisco?
Can Cisco Catalyst 500 switches be remotely configured?
Do Cisco Catalyst 2960 and 3560 support Cisco Switch Clustering technology?
Entry Level LAN
1
What are the technical specifications of the Cisco 2950 Switch?
WAN Routers
3
What are the technical specifications of the Cisco 837 router?
What are the technical specifications of the Cisco 1701 ADSL security access router?
What are the technical specifications of the Cisco SOHO 97 router?
VPN Routers
2
What are the features and capabilities of the Cisco VPN Router 251?
What are the physical and operational specifications of the Cisco VPN Router 251?
CS1000/Meridian
User guides and downloads
49
Can I upgrade my Meridian / CS1000 handsets?
C4010-4020_Cordless_Handset_User_Guide (CS1000/Meridian)
C4050_Cordless_Handset_User_Guide (CS1000/Meridian)
DECT_4027__4070__and_4075_Handsets_User_Guide (CS1000/Meridian)
Introduction_to_your_Meridian_Digital_Telephone_1 (CS1000/Meridian)
See all 49 articles
How Do I
15
Why do I need maintenance & support on my CS1000/Meridianphone system?
Where can I find information on CS1000 & Meridian Error Codes?
Why can't I dial international numbers with 14 digits from CS1000/Meridian?
What is Call Forward and Hunt by Call Type in CS1000/Meridian?
What are Feature Activation Codes in CS1000/Meridian?
See all 15 articles
Mitel MN3300 MCD
How do I
30
How do I resolve problems accessing Mitel's web interface after upgrading to Internet Explorer 10?
How to back up and restore your MN3300
Does my MN3300 system have a help file?
I'm unable to perform a backup or restore after a Microsoft Windows Update in MCD
How do I set up my phone and PC to connect to my MN3300 system?
See all 30 articles
User guides and downloads
35
Mitel 5215 IP Phone User Guide
Mitel 5207 IP Phone User Guide
Mitel 5240 IP Appliance User Guide
Mitel 5230 IP Appliance User Guide
Mitel 5212/5224 IP Phone User Guide
See all 35 articles
Other Help
14
How do I resolve problems accessing Mitel's web interface after upgrading to Internet Explorer 10?
I'm unable to perform a backup or restore after a Microsoft Windows Update in MCD
MN3300 Maintenance Commands
Why do I need maintenance & support on my Mitel MN3300 phone system?
What is the difference between Call Forwarding & Call Rerouting in MN3300 system?
See all 14 articles
HiPath DX
How do I
12
Why do I need maintenance & support on my HiPath DX phone system?
How do I list all numbers that are configured as extensions on the HiPath DX system?
How do I list all extensions on HiPath DX that have a trunk access class of 31?
How do I list spare extension numbers on HiPath DX?
How do I list all the digital extensions on HiPath DX?
See all 12 articles
User guides and downloads
3
HiPath DX User Guides for Telephone System Corded Headsets
HiPath DX User Guides
HiPath DX User Guides for Telephone System Cordless Headsets
CISCO Unified Communications
CISCO Unified IP Phone
164
Cisco Unified IP Phone
Cisco Phone Overview
What are the components of Cisco Unified IP Phone 77941G, 7941G-GE, 7942G, 7961G, 7961G-GE and 7962G?
What Network Protocols are supported by Cisco Unified IP Phones?
How 802.1X is authenticated or supported on Cisco Unified IP Phone?
See all 164 articles
Polycom
Polycom® VVX® 300 and 310
19
Who Should Read this Guide?
Conventions Used in this Guide
Terms and Writing Conventions
Information Elements
Typographic Conventions
See all 19 articles
