What is the call log feature on the one-X Portal on Avaya IP Office?

The call log displays details of calls you have made, received and missed and will report the last 30 calls. You can use it to make a call or add the caller to the Personal Directory.

The call log shows the actual call history, independent of whether you are logged in at the time or not.

Calls are ordered in 4 tabs:-

  • All Calls
  • Incoming
  • Outgoing
  • Missed

Each tab can be sorted by name, number, time of the call, duration, number of calls and call type. You can order by ascending or descending.

To make a call from the call log, simply click on the number you wish to call.

The call log is centralised and is also available on the desktop phone.