MN3300 Maintenance Commands

Below is a list of maintenance commands for your MN3300: 

Note: only use if you understand what you're doing or if instructed to do so by the QueryTel Mitel customer support desk. 

ALARMS

BACKGROUND 
BACKGROUND ON <diagnostic type> 
BACKGROUND OFF <diagnostic type> 
BACKGROUND STATUS <diagnostic type>

ARPSHOW 
BAUD 
BAUD <new baud rate> <SC5550IP input or output system port name> 
BLF ALLOW LOGS 
BLF FILTER LOGS 
BLF LOGS STATUS 
BLF REFRESH 
BLF REFRESH CEID <CEID INDEX> 
BLF REFRESH CEID ALL

BRI 
BRI CONFIG MMC ALL 
BRI CONFIG MMC <number>

BUSY 
BUSY <cabinet> 
BUSY EXTENSION <extension number> 
BUSY RESET <number> 
BUSY TRUNK GROUP <group number> 
BUSY XNET ALL 
BUSY XNET ALL IP 
BUSY XNET ALL ISDN 
BUSY XNET ICP <ICP number> 
BUSY XNET ICP <ICP number> IP 
BUSY XNET ICP <ICP number> ISDN

BWM STATISTICS RESET

CANCEL PRINT 
CANCEL PRINT ALL 
CANCEL PRINT ALL /PORT <port name> 
CANCEL PRINT /PORT <port name> 
CANCEL PRINT <job number> 
CANCEL PRINT <job number> /PORT <port name>

CATALOG INFO 
CATALOG INFO <path name> 
CATALOG INFO <path name> FULL 
CATALOG INFO <path name> SUBCATALOGS 
CATALOG INFO <path name> TOTAL

CBM 
CBM DISABLE LOG 
CBM ENABLE LOG

CCS 
CCS RESET DASS2 
CCS RESET DPNSS ROUTE_OPT_STATISTICS 
CCS SHOW DASS2 FEATURE_STATUS 
CCS SHOW DASS2 ROUTE_OPT_STATISTICS 
CCS SHOW DPNSS 
CCS TRACE CLEAR CONTEXT 
CCS TRACE DISABLE 
CCS TRACE ENABLE 
CCS TRACE ENABLE CONTINUOUS 
CCS TRACE SET CONTEXT <location ID> 
CCS TRACE SET CONTEXT VIRTUAL <location ID> 
CCS TRACE SET CONTEXT XNET 
CCS TRACE SHOW CONTEXT 
CCS TRACE SHOW OUTPUT

CHANGE PASSWORD (MLPP)

CONGESTION

CP SERVICE 
CP SERVICE DAY 
CP SERVICE NIGHT1 
CP SERVICE NIGHT2

CRSQUERY

DBMS 
DBMS CHECK BRIEF 
DBMS CHECK FULL 
DBMS CHECK KILL 
DBMS CHECK ON 
DBMS CHECK OFF 
DBMS CHECK TIME <hour> 
DBMS CLIENT 
DBMS FLAG OFF 
DBMS SAVE 
DBMS STATUS

DBTAB 
DBTAB <table id> 
DBTAB <table id> <record id>

DGT TRACE

DIGITAL TRUNK STATISTICS 
DTSTAT CLEAR <unit> <shelf> <slot> <hybrid> 
DTSTAT READ <unit> <shelf> <slot> <hybrid> 
DTSTAT READ <unit> <shelf> <slot> <hybrid> LAST <number of hours>

DISPLAY ASU INFO 

DTSTAT

DUMPDSPBOOTINFO

EMBEDDED DIGITAL TRUNK DIAGNOSTICS 
EDT 
EDT Cancel Handoff 
EDT Courtesy Handoff 
EDT Delete 
EDT Disable 
EDT Enable 
EDT Force Failback 
EDT Force Failover 
EDT Help 
EDT Show 
EDT Show Resiliency 
EDT Trace

FAX LOG DISABLE 
FAX LOG ENABLE

FIRMWARE 
FIRMWARE PLID <unit> <shelf> 
FIRMWARE PLID <unit> <shelf> <slot> 
FIRMWARE PLID <unit> <shelf> <slot> <circuit> 
FIRMWARE PLID <unit> <shelf> <slot> <circuit> <channel> 
FIRMWARE KILL ALL 
FIRMWARE KILL PLID <unit> <shelf> 
FIRMWARE KILL PLID <unit> <shelf> <slot> 
FIRMWARE KILL PLID <unit> <shelf> <slot> <circuit> 
FIRMWARE KILL PLID <unit> <shelf> <slot> <circuit> <channel>

FMAUSERCONFG 
FMAUSERCONFIG GET 
FMAUSERCONFIG SET ARFAP ENABLED 
FMAUSERCONFIG SET ARFAP DISABLED 
FMAUSERCONFIG SET POLLING ENABLED 
FMAUSERCONFIG SET POLLING DISABLED

FORMPRINT 
FORMPRINT <form name> 
FORMPRINT <form name> /ALL 
FORMPRINT <form name> /ALL /COPIES n 
FORMPRINT <form name> /ALL /PORT <port name> 
FORMPRINT <form name> /ALL /PORT <port name> /COPIES n 
FORMPRINT <form name> /COPIES n 
FORMPRINT <form name> /COPIES n /PORT <port name> 
FORMPRINT <form name> /INSTANCE n 
FORMPRINT <form name> /INSTANCE n /COPIES n 
FORMPRINT <form name> /INSTANCE n /PORT <port name> 
FORMPRINT <form name> /INSTANCE n /PORT <port name>COPIES n 
FORMPRINT <form name> /PORT <port name> 
FORMPRINT /KILL

HANDOFFSERVICE SHELL COMMANDS 
hsHelp 
hsShowIcps 
hsShowSets 
hsHandoff 
hsHandback 
hsPushback 
hsDebug 
hsTrace

HISTORY 
HISTORY DELETE [EXT yyyy] | ALL 
HISTORY DELETE ALL

HST 
HST COURTESY HANDOFF 
HST CANCEL HANDOFF 
HST STATUS HANDOFF

HTMLAPPUPGRADE 

INET STAT SHOW 

IPN DNS 
IPN DNS Del 
IPN DNS NSLookup 
IPN DNS Show

LAYER 2 
L2 PoEStatus 
L2 Stat Maclist 
L2 Stat Port 
L2 Stat Spanning Tree 
L2 Stat Switch 
Note: Layer 2 commands are not applicable to MCD for Industry Standard Servers (ISS) since Layer 2 switching is performed by an external Layer 2 switch.

LANGUAGE ADD 
LANGUAGE ADD <language> SETS DEFAULT FROM *.LANGSEL 
LANGUAGE ADD <language> SETS AUX1 FROM *.LANGSEL 
LANGUAGE ADD <language> SETS AUX2 FROM *.LANGSEL 
LANGUAGE DISPLAY 
LANGUAGE DISPLAY SETS DEFAULT 
LANGUAGE DISPLAY SETS AUX1 
LANGUAGE DISPLAY SETS AUX2 
LANGUAGE SELECT 
LANGUAGE SELECT <language> SETS DEFAULT FROM *.LANGSEL 
LANGUAGE SELECT <language> SETS AUX1 FROM *.LANGSEL 
LANGUAGE SELECT <language> SETS AUX2 FROM *.LANGSEL

LOAD 
LOAD <unit/module> 
LOAD IPDevice <1,2...700> 
LOAD IPDevice <1> TO <700> 
LOAD CONTROLLER

LOCATE 
LOCATE AGENT <agent identifier> 
LOCATE ALL FREE DN <dnmin> TO <dnmax> 
LOCATE ALL FREE PLID <card type> <unit> 
LOCATE ALL FREE PLID <card type> <unit> <shelf> 
LOCATE ALL FREE PLID <card type> <unit> <shelf> <slot> 
LOCATE ALL FREE PLID <card type> <unit> <shelf> <slot> <circuit> 
LOCATE ALL FREE PLID <card type> <unitmin> TO <unitmax> 
LOCATE EXTENSION <extension number> 
LOCATE FEATURE EXT <extension number> 
LOCATE FEATURE HUNT_GROUP <number> 
LOCATE FEATURE PLID <unit> <shelf> <slot> 
LOCATE FEATURE PLID <unit> <shelf> <slot> <circuit> 
LOCATE FIRST FREE DN <dnmin> TO <dnmax> 
LOCATE FIRST FREE PLID <card type> <unit> 
LOCATE FIRST FREE PLID <card type> <unit> <shelf> 
LOCATE FIRST FREE PLID <card type> <unit> <shelf> <slot> 
LOCATE FIRST FREE PLID <card type> <unit> <shelf> <slot> <circuit> 
LOCATE FIRST FREE PLID <card type> <unitmin> TO <unitmax> 
LOCATE GROUP_REPORTING_NUM <number> 
LOCATE HOT_DESK_USER ALL 
LOCATE HOT_DESK_USER TARGETS 
LOCATE HOT_DESK_USER ACTIVE 
LOCATE HOT_DESK_USER INACTIVE 
LOCATE IP_LICENSE DEVICE_ONLY 
LOCATE IP_LICENSE PENDING_USER 
LOCATE IP_LICENSE SUMMARY 
LOCATE NUMBER <number> 
LOCATE MOBILE_DN ALL 
LOCATE MOBILE_DN TARGETS 
LOCATE MOBILE_DN ACTIVE 
LOCATE MOBILE_DN INACTIVE 
LOCATE PATH_REPORTING_NUM <number> 
LOCATE PLID <unit> <shelf> <slot> 
LOCATE PLID <unit> <shelf> <slot> <circuit> 
LOCATE PLID <unit> <shelf> <slot> <circuit> <channel> 
LOCATE REMOTE_DN <number> 
LOCATE TENANT 
LOCATE TENANT <number> 
LOCATE TRUNK <trunk number>

LOGSYS 
LOGSYS ATTRIBUTES <logname> 
LOGSYS CANCEL P <logname> 
LOGSYS PRINT <logname> 
LOGSYS PRINT <logname> ALL 
LOGSYS READ <logname> ALL 
LOGSYS READ <logname> ALL MATCH <string> 
LOGSYS READ <logname> INTO <filename> ALL 
LOGSYS READ <logname> INTO <filename> ALL MATCH X 
LOGSYS READ <logname> NEWEST X 
LOGSYS READ <logname> NEWEST X MATCH <string> 
LOGSYS READ <logname> INTO <filename> NEWEST X 
LOGSYS READ <logname> INTO <filename> NEWEST X MATCH X 
LOGSYS READ <logname> OLDEST X 
LOGSYS READ <logname> INTO <filename> OLDEST X 
LOGSYS READ <logname> INTO <filename> OLDEST X MATCH X 
LOGSYS SIZE <logname> RAM <number of bytes> 
LOGSYS SIZE <logname> FILE <entry count>

MESSAGE 
MESSAGE REMOTE 
MESSAGE SUBSYSTEM

MIGRATION PRECHECK 
MIGRATION STATUS 
MIGRATION SUMMARY

MOVE 
MOVE ADD <Lastname, Firstname> TO <extension number> 
MOVE DELETE <Lastname, Firstname> FROM <extension number> 
MOVE RENUMBER <old number > TO <new number> 
MOVE SWAP <first number > WITH <second number> 
MOVE USER <first number> TO <second number>

NETSYNC 
NETSYNC SETSOURCE <source number> 
NETSYNC SETSOURCE AUTO 
NETSYNC SETSOURCE FREERUN 
NETSYNC STATE 
NETSYNC SUMMARY <number> 
NETSYNC SUMMARY <number> LAST <number of hours>

PCM 
PCM STATUS RX <link> 
PCM STATUS TX <link> 
PCM TOTALS

PENDING CHANGES 
PENDING CHANGES DELETE 
PENDING CHANGES DISPLAY ALL 
PENDING CHANGES DISPLAY COUNT 
PENDING CHANGES DISPLAY NEW <number> 
PENDING CHANGES GENERATE <string> BLANK 
PENDING CHANGES GENERATE <string> <string> 
PENDING CHANGES GENERATE BLANK BLANK 
PENDING CHANGES GENERATE BLANK <string>

PING 

PMS 
PMS TRACE DISABLE 
PMS TRACE ENABLE 
PMS STATE

PORT DISABLE (MLPP) 
PORT ENABLE (MLPP)

PROGRAMMED FAILBACK

PROGRAMMED REBOOT 
PROGRAMMED REBOOT COURTESY ON 
PROGRAMMED REBOOT COURTESY OFF 
PROGRAMMED REBOOT DISPLAY 
PROGRAMMED REBOOT RESOURCE RECOVERY ON 
PROGRAMMED REBOOT RESOURCE RECOVERY OFF 
PROGRAMMED REBOOT RESOURCE RECOVERY <hh:mm:ss> 
PROGRAMMED REBOOT SCHEDULE ON 
PROGRAMMED REBOOT SCHEDULE OFF 
PROGRAMMED REBOOT SCHEDULE <DAILY> <hh:mm:ss> 
PROGRAMMED REBOOT SCHEDULE <day-of-week> <hh:mm:ss> 
PROGRAMMED REBOOT SCHEDULE MONTHLY <week # [1-4]> <day-of-week> <hh:mm:ss> 
PROGRAMMED REBOOT SCHEDULE INTERVAL <interval in weeks [1-52]> <MMM> <day-of-month> <hh:mm:ss>

PROGRAMMED SERVICE 
PROGRAMMED SERVICE SCHEDULE NIGHT1 DAILY <hh:mm:ss> 
PROGRAMMED SERVICE SCHEDULE NIGHT1 ON/OFF 
PROGRAMMED SERVICE SCHEDULE NIGHT2 DAILY <hh:mm:ss> 
PROGRAMMED SERVICE SCHEDULE NIGHT2 ON/OFF 
PROGRAMMED SERVICE SCHEDULE DAY DAILY <hh:mm:ss> 
PROGRAMMED SERVICE SCHEDULE DAY ON/OFF 
PROGRAMMED SERVICE SCHEDULE ON/OFF 
PROGRAMMED SERVICE DISPLAY

PROM 
PROM <unit> <shelf> <slot>

PROCESS STATUS 
READDATETIME 
READDATETIME

REMOVE COURTESY DOWN 
REMOVE COURTESY DOWN <unit> <shelf> <slot> <circuit> 
REMOVE COURTESY DOWN EXTENSION <extension number>

RESET 
RESET SYSTEM 
RESET APC 
RESET PASSWORD (MLPP) 
RESET USERNAME (MLPP)

RESOURCES 
RESOURCE <unit> <shelf> <slot> <circuit or hybrid> 
RESOURCE <unit> <shelf> <slot> <circuit or hybrid> <channel> 
RESOURCE XNET <trunk>

RESTART CALLSERVER

RETURN TO SERVICE 
RTS <unit> <shelf> <slot> 
RTS <unit> <shelf> <slot> <circuit or hybrid> 
RTS <unit> <shelf> <slot> <circuit or hybrid> <channel> 
RTS EXTENSION <extension number> 
RTS TRUNK GROUP <group number> 
RTS XNET ALL 
RTS XNET ALL IP 
RTS XNET ALL ISDN 
RTS XNET ICP <ICP number> 
RTS XNET ICP <ICP number> IP 
RTS XNET ICP <ICP number> ISDN

RMESSAGE 
RMESS VERIFY PBX <pbx number> LAN 
RMESS VERIFY PBX <pbx number> PPP

ROUTESHOW

SET THRESHOLDS 
SET THRESHOLDS < alarm category> <minor threshold> <major threshold> <critical threshold> 

SHOW 
SHOW FAULTS ALARMS 
SHOW FAULTS <alarm category> 
SHOW PRINT 
SHOW PRINT <printer name> 
SHOW PRINT ALL 
SHOW STATUS <alarm category> 
SHOW STATUS ALARMS 
SHOW STATUS ALARMS ALL 
SHOWDSPSTATUS

SHUTDOWN

SIP 
BUSY PEER < PEER_NAME> 
BUSY FORCE PEER < PEER_NAME> 
RTS PEER < PEER_NAME> 
LINK STATE PEER < PEER_NAME> 
LINK STATE ALL 
LINK STATUS 
SHOW ACTIVE ALL 
SHOW ACTIVE PEER <PEER_NAME> 
SHOW ACTIVE PROFILE <PROFILE_NAME> 
SNMP COMMON STATS SUMMARY 
SNMP OTHER COMMON STATS 
SNMP STATS METHOD < METHOD_NAME> 
SNMP TIMERS CONFIGURATION 
SNMP COMMON CONFIGURATION 
SNMP PORT CONFIGURATION 
SNMP SUPPORTED METHODS 
STATS PROFILE <PROFILE_NAME> 
STATS ALL 
SIP REGISTRAR CONFIG 
SIP REGISTRAR STATS 
SIP REGISTRAR CONTACTS ALL 
SIP REGISTRAR CONTACTS <USER_NAME> 
SIP MWI STATS 
SIP MWI STATS CLEAR 
SIP MWI SUBSCRIBER INFO ALL 
SIP MWI SUBSCRIBER INFO <CONTACT NAME> 
SIP URI TRANS DEBUGON 
SIP URI TRANS DEBUGOFF 
SIP URI TRANS LIST 
SIP URI TRANS SORTURI 
SIP UIR TRANS SORTNUM

SLOTALLINFO

STATE 
STATE <unit> 
STATE <unit> <shelf> 
STATE <unit> <shelf> <slot> 
STATE <unit> <shelf> <slot> <circuit or hybrid> 
STATE <unit> <shelf> <slot> <circuit or hybrid> <channel> 
STATE EXTENSION <extension number> 
STATE MLS <unit> <shelf> <slot> <circuit or hybrid> 
STATE TRUNK GROUP <group number> 
STATE TRUNK GROUP <group number> TRAFFIC 
STATE TRUNK GROUP <group number> VIRTUAL 
STATE TRUNK GROUP <group number> ALL 
STATE XNET ICP <ICP number> 
STATE XNET ALL 
STATE XNET ALL IP 
STATE XNET ALL ISDN 
STATE XNET TRUNK <trunk number> 
STATE XNET LINK <link number>

SWAP 
Note: the SWAP command is not applicable to MCD for ISS.

SYSTEM TOTALS

TEST 
TEST <cabinet> <shelf> <slot> 
TEST <cabinet> <shelf> <slot> SEIZE 
TEST <cabinet> <shelf> <slot> <circuit> 
TEST <cabinet> <shelf> <slot> <circuit> CONTINUOUS 
TEST <cabinet> <shelf> <slot> <circuit> SEIZE 
TEST <cabinet> <shelf> <slot> <circuit> UNTIL FAIL 
TEST <cabinet> <shelf> <slot> <hybrid> 
TEST <cabinet> <shelf> <slot> <hybrid> <channel> 
TEST <cabinet> <shelf> <slot> <hybrid> <channel> CONTINUOUS 
TEST EXTENSION <extension number> 
TEST TRUNK GROUP <group number> TRAFFIC 
TEST UNTIL FAIL

TRACERT 
RTC <ip address> /HOPS n /WAIT n 
IPSET <ip address> to <ip address> /HOPS n /WAIT n

TRAFFIC 
TRAFFIC DELETE <MMM - dd hh : mm> 
TRAFFIC FILES 
TRAFFIC PRINT <MMM - dd hh : mm> 
TRAFFIC STATUS 
TRAFFIC STOP

TYPE 
TYPE *.DR.LOGFILE_1

UPGRADEBOOTROM 
UPGRADEBOOTROM RTC 
UPGRADEBOOTROM E2T 
UPGRADEBOOTROM ALL 
UPTIME

VERSION

VOICE MAIL

WHERE

WRITEDATETIME 
WRITEDATETIME <year> <month> <day> <day-of-week> <hour> <minute> <second>