Where can I download the BCM Dial by Name software (BCM4, BCM450 & BCM50 only)?

Before you download the Dial by Name free 60 day trial software, please check that your BCM has a spare seat of LAN CTE.

Access and log into the Business Element Manager (BCM 4.0, BCM 450 release 1 to 6 and BCM 50 release 1 to 6 systems).

1. Within the configuration menu, select and drop down System folder

2. Click on key codes and check if LAN CTE shows active and the number of seats installed into the BCM system. 

3. From here, select and drop down the Applications folder

4. Click on LAN CTE

5. Check the number shown in the Number of active LAN CTE desk top box to ensure all the available seats are not already used by other Computers. 

6. If you have an spare LAN CTE seat you must download the LAN CTE software.

  • Open Internet Explorer and enter IP address of the BCM system.
  • Enter the user name and password.
  • Click on User applications and select LAN CTE.
  • Download the LAN CTE software on to the Computer.
  • During the download, ensure you enter the BCM IP address and when the download is complete, reboot the Computer.

7. After the computer reboot, a Space Shuttle icon will appear next to the time on your computer monitor. This is the TSP Launcher. 

8. Right click the TSP Launcher and select TSP Control Panel

9. Ensure the TSP status is in service, before you download the Dial by Name software. 

View the terms & conditions and download Dial by Name free 60 day trial software > 

Before you download the software below, please read and accept the following:


As a convenience, QueryTel has arranged for the following BCM Scripts / Software from ITEL to be made available for you to download from this website.


QueryTel  is not responsible for, and make no representations concerning, the Software and its content. The Software is provided by, and is the sole responsibility of ITEL.


You will take all reasonable steps to ensure that your equipment and software are protected against damage from downloading and using this Software. Your use of the Software is at your own risk.

QueryTel excludes all liability of any kind, whether due to negligence or otherwise, in respect of the Software. QueryTel does not exclude liability for personal injury or death caused as a result of its own negligence.

By clicking this link to download the BCM Dial by Name free 60 day software trial, you agree to the above terms & conditions >

Technical Requirements for BCM Dial by Name

  • Host PC, Non Dedicated (For Contact Directory) 
    Pentium 1GHz or higher 
    512 Mb RAM 
    XP Home or Pro, Server 2003, Vista - Microsoft ends its support for Windows XP
    10Mb HD 
    CD drive 
    TCP/IP 
    Network Card 
    .Net Framework 2.0 or higher 
  • Client PC (For DeskTop client)  
    Pentium 1GHz or higher 
    512 Mb RAM 
    XP Home or Pro, Server 2003, Vista 
    5Mb HD 
    CD drive 
    TCP/IP 
    Network Card 
    .Net Framework 2.0 or higher 
  • BCM Platforms Supported 
    BCM 50 R1 or later 
    BCM 200/400 3.6 or later 
    BCM 450 R1 or later 
    1 LAN CTE client license required per BCM