Where can I download the BCM Dial by Name software (BCM 3.6 and 3.7 systems only)?

Before you download the Dial by Name free 60 day trial software, please check that your BCM has a spare seat of LAN CTE.

Access and log into the Unified Manager (BCM 3.6 and 3.7 systems only).

1. From the Unified Manager Menu page, select and log into Configuration.

  • Click and drop down the Service menu.
  • Click on the word LAN CTE so that it is highlighted.
  • Click on the tab Licensing information.
  • Check to see how many maximum LAN CTE desktops clients allocated to your BCM system.
  • Check to see how many active LAN CTE desktops are using this application already.
  • If your BCM system has a spare LAN CTE license, then download the LAN CTE software onto the Computer.

2. Go back to the Unified Manager page and select Install Clients

3. Click on LAN CTE and then the download button.

  • Select run and follow the install wizard prompts.
  • During the download, ensure you enter the BCM IP address and when the download is complete, reboot the Computer.

4. After the computer reboot, a Space Shuttle icon will appear next to the time on your computer monitor. This is the TSP Launcher 

5. Right click the TSP Launcher and select TSP Control Panel

6. Ensure the TSP status is in service, before you download the Dial by Name software. 

View the terms & conditions and download Dial by Name free 60 day trial software > 

Before you download the software below, please read and accept the following:


As a convenience, QueryTel has arranged for the following BCM Scripts / Software from ITEL to be made available for you to download from this website.


QueryTel is not responsible for, and make no representations concerning, the Software and its content. The Software is provided by, and is the sole responsibility of ITEL.


You will take all reasonable steps to ensure that your equipment and software are protected against damage from downloading and using this Software. Your use of the Software is at your own risk.

QueryTel excludes all liability of any kind, whether due to negligence or otherwise, in respect of the Software. QueryTel does not exclude liability for personal injury or death caused as a result of its own negligence.

By clicking this link to download the BCM Dial by Name free 60 day software trial, you agree to the above terms & conditions >

Technical Requirements for BCM Dial by Name

  • Host PC, Non Dedicated (For Contact Directory) 
    Pentium 1GHz or higher 
    512 Mb RAM 
    XP Home or Pro, Server 2003, Vista - Microsoft ends its support for Windows XP
    10Mb HD 
    CD drive 
    TCP/IP 
    Network Card 
    .Net Framework 2.0 or higher 
  • Client PC (For DeskTop client) 
    Pentium 1GHz or higher 
    512 Mb RAM 
    XP Home or Pro, Server 2003, Vista 
    5Mb HD 
    CD drive 
    TCP/IP 
    Network Card 
    .Net Framework 2.0 or higher 
  • BCM Platforms Supported 
    BCM 50 R1 or later 
    BCM 200/400 3.6 or later 
    BCM 450 R1 or later 
    1 LAN CTE client license required per BCM