Setting up Apple Mac email

Setting up a POP3 account, using Microsoft Office 365 in Mac Mail:

  1. Launch mail and then select Preferences from the Mail application menu. 


  2. A window should appear showing all email accounts that are set up to work with Mail. 
    If the window doesn't appear, click on the Accounts icon at the top of the window. 

  3. Select the plus button (+) at the bottom of the Accounts pane to add a new account. 
  4. In the full name box, type your name (this will be the name that you want your emails to be shown as in the inbox of the people you sent emails to). 
  5. Enter your full email address and password
  6. Check that you use a valid  email address or an email address from a domain you have registered with us for email relay. 
  7. Click Continue

  8. Click Setup Manually
  9. In the Incoming Mail Server box, type - your password and username will remain the same.  
  10. Click Continue
  11. Tick the Use Secure Sockets Layer (SSL)
  12. Set Authentication to Password

  13. Click Continue
  14. Change the Outgoing Mail Server to 
  15. Check the Use Authentication box. 
  16. Click Continue. A summary of your account will be displayed.  
  17. Click Create. Your accounts page is displayed.  
  18. Click on the Advanced tab and check your Port is set to 995 

  19. Click the Account Information tab. 
  20. In the Outgoing Mail Server (SMTP) section, choose the correct SMTP server from the list and then select Edit SMTP Server List
  21. On the Advanced tab set the Port to 587

You should now be able to send and receive email.

In summary your server settings should be:

Incoming Server Settings

  • Server name:
  • Port: 995
  • Encryption method: SSL

Outgoing Server Settings

  • Server name:
  • Port: 587
  • Encryption method: SSL/TLS
  • SMTP authentication: ticked
  • Authentication: your password