Cisco Unified IP Phone 77941G, 7941G-GE, 7942G, 7961G, 7961G-GE and 7962G Components

This section describes the phone components.



Cisco Unified IP Phone 7941G and 7941G-GE

The following figure identifies the important parts of the phone. See Buttons and Hardware Identification, below for the description of the numbered items.




Cisco Unified IP Phone 7942G

The following figure identifies the important parts of the phone. See Buttons and Hardware Identification, below for the description of the numbered items.  




Cisco Unified IP Phone 7961G and 7961G-GE

The following figure identifies the important parts of the phone. See Buttons and Hardware Identification, below for the description of the numbered items.




Cisco Unified IP Phone 7962G

The following figure identifies the important parts of the phone. See Buttons and Hardware Identification, below for the description of the numbered items.




Buttons and Hardware Identification


The following table describes the buttons and hardware on the phones.


 

Item

Description


1

 
Programmable buttons  


Depending on configuration, programmable buttons provide access to:

  • Phone lines (line buttons) and intercom lines
  • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature)
  • Web-based services (such as a Personal Address Book button)
  • Call features (such as a Privacy, Hold, or Transfer button)

 

Buttons illuminate to indicate status:

 

  Green, steadyActive call or two-way intercom call

 

  Green, flashingHeld call

 

  Amber, steadyPrivacy in use, one-way intercom call, DND active, or logged into Hunt Group

 

  Amber, flashingIncoming call or reverting call

 

  Red, steadyRemote line in use (shared line, BLF status or active Mobile Connect call)



2

 
Phone screen

 
Shows call features.


3


Footstand button


Enables you to adjust the angle of the phone base.


4

 
Messages button 


 
Auto-dials your voice message service (varies by service).


5

 
Directories button 


Opens/closes the Directories menu. Use the button to access call logs and directories.


6


Help button 


Activates the Help menu.


7


Settings button 


Opens and closes the Settings menu. Use the button to change phone screen contrast and ring settings.


8


Services button


Opens and closes the Services menu.


9


Volume button


Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on-hook).


10


Speaker button

 

Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.


11


Mute button


Toggles the microphone on or off. When the microphone is muted, the button is lit.


12


Headset button


Toggles the headset on or off. When the headset is on, the button is lit.


13


Navigation button



Enables you to scroll through menus and highlight items. When the phone is on-hook, displays phone numbers from your Placed Calls log.     


14


Keypad


Enables you to dial phone numbers, enter letters, and choose menu items.

 

15


Softkey buttons



Each button activates a softkey option (displayed on your phone screen).


16


Handset light strip


Indicates an incoming call or new voice message.