Features, Templates, Services, and Users Overview


After you install Cisco Unified IP Phones in your network, configure their network settings, and add them to Cisco Unified Communications Manager, you must use Cisco Unified Communications Manager Administration to configure telephony features, optionally modify phone templates, set up services, and assign users.


This chapter provides an overview of these configuration and setup procedures. Cisco Unified Communications Manager documentation provides detailed instructions for these procedures.


For suggestions about how to provide users with information about features, and what information to provide, see Internal Support Web Site.

For information about setting up phones in non-English environments, see International User Support.