User Voice Messaging System Access

 

Cisco Unified Communications Manager lets you integrate with different voice messaging systems, including the Cisco Unity voice messaging system. Because you can integrate with a variety of systems, you must provide users with information about how to use your specific system.

 

You should provide this information to each user:

  • How to access the voice messaging system account.

Make sure that you have used Cisco Unified Communications Manager to configure the Messages button on the Cisco Unified IP Phone.

 

  • Initial password for accessing the voice messaging system.

Make sure that you have configured a default voice messaging system password for all users.

 

  • How the phone indicates that voice messages are waiting.

Make sure that you have used Cisco Unified Communications Manager to set up a message waiting indicator (MWI) method.