Corporate and Personal Directories

 

The Directories button on the Cisco Unified IP Phones gives users access to several directories. These directories can include:

  • Corporate Directory: Allows a user to look up phone numbers for coworkers.
    To support this feature, you must configure corporate directories.
  • Personal Directory: Allows a user to store a set of personal numbers.

To support this feature, you must provide the user with software to configure the personal directory.

 

Corporate Directory Setup

Cisco Unified Communications Manager uses a Lightweight Directory Access Protocol (LDAP) directory to store authentication and authorization information about users of Cisco Unified Communications Manager applications that interface with Cisco Unified Communications Manager. Authentication establishes a user right to access the system. Authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.

 

For more information on directories, see the Cisco Unified Communications Manager System Guide, Understanding Directorychapter.

 

To install and set up these features, see the Cisco Unified Communications Manager Administration Guide, LDAP System Configuration, LDAP Directory Configuration, and LDAP Authentication Configurationchapters.

 

After completing the LDAP directory configuration, users can use the Corporate Directory service on their Cisco Unified IP Phone to look up users in the corporate directory.

 

Personal Directory Setup

Personal Directory consists of the following features:

  •  Personal Address Book (PAB)
  •  Personal Fast Dials (Fast Dials)
  •  Address Book Synchronization Tool (TABSync)

 

Users can access Personal Directory features by these methods:

  •  From a web browser: Users can access the PAB and Fast Dials features from the Cisco Unified Communications Manager User Options web pages.
  •  From the Cisco Unified IP Phone: Users can choose Directories > Personal Directory to access the PAB and Fast Dials features from their phones.
  • From a Microsoft Windows application: Users can use the TABSync tool to synchronize their PABs with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft Outlook Address Book (OAB) should begin by importing the data from the OAB into the Windows Address Book (WAB). TabSync can then be used to synchronize the WAB with Personal Directory.

 

To ensure that Cisco Unified IP Phone Address Book Synchronizer users have access only to end user data that pertains to them, activate the Cisco UXL Web Service in Cisco Unified Serviceability.

 

To configure Personal Directory from a web browser, users must access their User Options web pages. You must provide users with a URL and login information.

 

To synchronize with Microsoft Outlook, users must install the TABSync utility, which you provide. For more information, see Obtain Cisco Unified IP Phone Address Book Synchronizer and Cisco Unified IP Phone Address Book Synchronizer Deployment.