Phone Button Templates

Phone button templates let you assign speed dials and call-handling features to programmable line buttons. Call-handling features that can be assigned to buttons include call forward, hold, and conference.

 

Ideally, you modify templates before registering phones on the network. In this way, you can access customized phone button template options from Cisco Unified Communications Manager during registration.

 

To modify a phone button template, choose Device > Device Settings > Phone Button Template from Cisco Unified Communications Manager Administration. To assign a phone button template to a phone, use the Phone Button Template field in the Cisco Unified Communications Manager Administration Phone Configuration window. For more information, see the Cisco Unified Communications Manager Administration Guide and the Cisco Unified Communications Manager System Guide.

 

Cisco Unified IP Phone 7962G Phone Button Templates

The default Cisco Unified IP Phone 7962G template that ships with the phone uses buttons 1 and 2 for lines and assigns buttons 3 through 6 as speed dial.

 

The recommended standard Cisco Unified IP Phone 7962G template uses buttons 1 and 2 for lines, assigns button 3 as speed dial, and buttons 4 through 6 as Hold, Conference, and Transfer, respectively.

 

Cisco Unified IP Phone 7942G Phone Button Templates The default Cisco Unified IP Phone 7942G template that ships with the phone uses buttons 1 and 2 for lines.  

 

The recommended standard Cisco Unified IP Phone 7942G template uses buttons 1 and 2 for lines.

 

Cisco Unified IP Phone 7961G and 7961G-GE Phone Button Templates

The default template that ships with the Cisco Unified IP Phone 7961G and 7961G-GE uses buttons 1 and 2 for lines and buttons 3 through 8 as speed dial.

 

The recommended standard Cisco Unified IP Phone 7961G and 7961G-GE template uses buttons 1 and 2 for lines, assigns button 3 as speed dial, and buttons 4 through 6 as Hold, Conference, and Transfer, respectively.

 

Cisco Unified IP Phone 7941G and 7941G-GE Phone Button Templates

The default template that ships with the Cisco Unified IP Phone 7941G and 7941G-GE uses buttons 1 and 2 for lines.

 

Phone Button Template for Personal Address Book or Fast Dials

To avoid confusion for users, do not assign a feature to a button and a softkey at the same time.

For more information about softkey templates, see Softkey Templates.

For additional information on IP Phone services, see the Cisco Unified Communications Manager Administration Guide, IP Phone Services Configurationchapter. For additional information on configuring line buttons, see the Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configurationchapter.

 

Set Up PAB or Fast Dial in IP Phone Services

To configure PAB or Fast Dial as an IP phone service, perform these steps:

 

Procedure

 

Step 1

Choose Device > Device Settings > Phone Services. The Find and List IP Phone Services window displays.

 

Step 2

Click Add New. The IP Phone Services Configuration window displays.

 

Step 3

Enter the following settings:

  • Service Name and ASCII Service Name: Enter Personal Address Book.
  • Service Description: Enter an optional description of the service.
  • Service URL

For PAB, enter the following URL:

http://<Unified CM-server-name>:8080/ccmpd/login.do?name=#DEVICENAME#&service=pab

For Fast Dial, enter the following URL: http://<Unified-CM-server-name>:8080/ccmpd/login.do?name=#DEVICENAME#&service=fd

  •  Secure Service URL

For PAB, enter the following URL:

https://<Unified CM-server-name>:8443/ccmpd/login.do?name=#DEVICENAME#&service=pab

For Fast Dial, enter the following URL: https://<Unified-CM-server-name>:8443/ccmpd/login.do?name=#DEVICENAME#&service=fd

  •  Service Category: Select XML Service.
  •  Service Type: Select Directories.
  •  Enable: Select the check box.

 

Step 4

Click Save.

You can add, update, or delete service parameters as needed as described in IP Phone Service Parameterchapter in the Cisco Unified Communications Manager Administration Guide.

 

Note

If you change the service URL, remove an IP phone service parameter, or change the name of a phone service parameter for a phone service to which users are subscribed, you must click Update Subscriptions to update all currently subscribed users with the changes, or users must resubscribe to the service to rebuild the correct URL.  

 

Change Phone Button Template for PAB or Fast Dial

To modify a phone button template for PAB or Fast Dial, perform these steps:

 

Procedure

 

Step 1

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Phone Button Template.

 

Step 2

Click Find.

 

Step 3

Select the phone model.

 

Step 4

Click Copy, enter a name for the new template, and then click Save.

The Phone Button Template Configuration window opens.

 

Step 5

Identify the button you would like to assign, and select Service URL from the Features drop-down list box associated with the line.

 

Step 6

Click Save to create a new phone button template using the service URL.

 

Step 7

Choose Device > Phone and open the Phone Configuration window for the phone.

 

Step 8

Select the new phone button template from the Phone Button Template drop-down list box.

 

Step 9

Click Save to store the change and then click Apply Config to implement the change.

 

The phone user can now access the User Options pages and associate the service with a button on the phone.

 

For additional information on IP phone services, see the Cisco Unified Communications Manager Administration Guide, IP Phone Services Configurationchapter. For more information on configuring line buttons, see the Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configurationchapter, Configuring Speed-Dial Buttonssection.