Services Setup

The Services button on the Cisco Unified IP Phones gives users access to Cisco Unified IP Phone Services. You can also assign services to the programmable buttons on the phone. These services comprise XML applications that enable the display of interactive content with text and graphics on the phone. Examples of services include local movie times, stock quotes, and weather reports.

Before a user can access any service,

  • You must use Cisco Unified Communications Manager Administration to configure available services.
  • The user must subscribe to services by using the Cisco Unified Communications Manager User Options application. This web-based application provides a graphical user interface (GUI) for limited, end user configuration of IP Phone applications.

Before you set up services, gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate IP telephony network.

To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified Communications Manager Administration. For more information, see Cisco Unified Communications Manager Administration Guide and to Cisco Unified Communications Manager System Guide.

After you configure these services, verify that your users have access to the Cisco Unified CM User Options web pages, from which they can select and subscribe to configured services. SeeĀ Phone Features User Subscription and Setup, for a summary of the information that you must provide to end users.

Cisco Unified IP Phones can support up to four HTTP or HTTPS active client connections and up to four HTTP or HTTPS active server connections at one time. A few examples of HTTP or HTTPS services include:

  • Extension Mobility
  • Directories
  • Messages


To configure extension mobility services for users, see Cisco Unified Communications Manager Features and Services Guide.