User Options Web Page Management

From the User Options web page, users can customize and control several phone features and settings. For detailed information about the User Options web pages, see Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G User Guide for Cisco Unified Communications Manager (SCCP and SIP).

 

User Access to User Options Web Pages

Before a user can access the User Options web pages, you must add the user to the standard Cisco Unified Communications Manager end user group and associate the appropriate phone with the user.

 

Make sure to provide end users with the following information about the User Options web pages:

 

  • The URL required to access the application. This URL is: 

https://<server_name:portnumber>/ccmuser/, where server_name is the host on which the web server is installed.

 

  • The user ID and default password needed to access the application. 

These settings correspond to the values you entered when you added the user to Cisco Unified Communications Manager (see Cisco Unified Communications Manager User Addition).

 

For additional information, see:

  • Cisco Unified Communications Manager Administration Guide, User Group Configurationand End User Configurationchapters
  • Cisco Unified Communications Manager System Guide, Roles and User Groupschapter

 

Add User to End User Group

To add the user to the standard Cisco Unified Communications Manager End User group, perform these steps:

 

Procedure

 

Step 1

From Cisco Unified Communications Manager Administration, choose User Management > User Groups. The Find and List Users window displays.

 

Step 2

Enter the appropriate search criteria and click Find.

 

Step 3

Click Standard CCM End Users. The User Group Configuration page for the Standard CCM End Users displays.

Step 4

Click Add End Users to Group. The Find and List Users window displays.

 

Step 5

Use the Find User drop-down list to find the end users that you want to add and click Find.

A list of end users that matches your search criteria displays.

 

Step 6

In the list of records that displays, click the check box next to the users that you want to add to this user group.

 

If the list comprises multiple pages, use the links at the bottom to see more results.

 

Note

The list of search results does not display end users that already belong to the user group.

 

Step 7

Click Add Selected.

 

Associate Phones with Users

To associate appropriate phones with the user, perform these steps:

 

Procedure

Step 1

From Cisco Unified Communications Manager Administration, choose User Management > End User.

The Find and List Users window displays.

 

Step 2

Enter the appropriate search criteria and click Find.

 

Step

3 In the list of records that display, click the link for the user.

 

Step

4 Click Device Association.

The User Device Association window displays.

 

Step

5 Enter the appropriate search criteria and click Find.

 

Step 6

Choose the device that you want to associate with the end user by checking the box to the left of the device.

 

Step 7

Click Save Selected/Changes to associate the device with the end user.


User Options Web Pages Options

 

Most options that are on the User Options web pages appear by default. However, the following options must be set by the system administrator using the Enterprise Parameters Configuration settings in Cisco Unified Communications Manager Administration:

  • Show Ring Settings  
  • Show Line Text Label Settings  
  • Show Call Forwarding  

 

Note 

The settings apply to all User Options web pages at your site.

 

Set Up User Options Web Page Options

To specify the options that appear on the User Options web pages, follow these steps:

 

Procedure

Step 1

From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters. The Enterprise Parameters Configuration window displays.

 

Step 2

In the CCMUser Parameters area, specify if a parameter appears on the User Options web pages by choosing one of these values from the Parameter Value drop-down list box for the parameter:  

  • True—Option displays on the User Options web pages (default).  
  • False—Option does not display on the User Options web pages.  
  • Show All Settings—All call forward settings display on the User Options web pages (default).  
  • Hide All Settings—No call forward settings display on the User Options web pages.  
  • Show Only Call Forward All—Only call forward all calls displays on the User Options web pages.