Cisco Unified IP Phone Expansion Module

 

The Cisco Unified IP Phone Expansion Module attaches to a Cisco Unified IP Phone 7962G, 7961G and 7961G-GE to extend the number or line appearances or programmable buttons on your phone. These phones support the Cisco Unified IP Phone Expansion Model 7914, 7915, and 7916. You can customize the button templates for the Cisco Unified IP Phone Expansion Module to determine the number of line appearances and speed dial buttons. See Phone Button Templatesfor details.

 

Note

The Cisco Unified IP Phone 7941G, 7941G-GE, and 7942G do not support the Cisco Unified IP Phone Expansion Model 7914, 7915, and 7916.  

 

You can attach one or more Cisco Unified IP Phone Expansion Modules 7914, 7915, or 7916 to the Cisco Unified IP Phone 7962G by using one of the following methods:

  • When you initially add the phone to Cisco Unified Communications Manager, by selecting one of the following entries in the Module 1 or Module 2 fields, and choosing the appropriate expansion module firmware:
    • 7914 14-Button Line Expansion Module for the Cisco Unified IP Phone Expansion 7914
    • 7915 12-Button Line Expansion Module or 7915 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7915
    • 7916 12-Button Line Expansion Module or 7916 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7916

  • After the phone is configured in Cisco Unified Communications Manager

 

You can attach a Cisco Unified IP Phone Expansion Module 7914 to the Cisco Unified IP Phone 7961G and 7961G-GE by using one of the following methods:

 

  • When you initially add the phone to Cisco Unified Communications Manager, you can choose 7914 14-Button Line Expansion Module in the Module 1 or Module 2 fields and then choose the appropriate expansion module firmware. 
  • After the phone is configured in Cisco Unified Communications Manager

 

Note

Refer users to their Cisco Unified Communications Manager User Options web pages, so they can configure speed-dial buttons and program buttons to access phone services on the Cisco Unified IP Phone Expansion Module. See Phone Features User Subscription and Setupfor more details.  

 

Set Up Cisco Unified IP Phone Expansion Module

To configure the Cisco Unified IP Phone Expansion Module on the Cisco Unified IP Phone, follow these steps.

 

Procedure

 

Step 1

Log in to Cisco Unified Communications Manager Administration.

Cisco Unified Communications Manager Administration window displays.

 

Step 2

From the menu, choose Device > Phone.

The Find and List Phone page appears. You can search for one or more phones that you want to configure for the Cisco Unified IP Phone Expansion Module.

 

Step 3

Select and enter your search criteria and click Find.

The Find and List Phone window displays showing a list of the phones that match your search criteria.

 

Step 4

Click the IP Phone that you want to configure for the Cisco Unified IP Phone Expansion Module.

The Phone Configuration window displays.

 

Step 6

To add support for one expansion module on Cisco Unified IP Phones 7961G and 7961G-GE, in the Module 1 field, select 7914 14-Button Line Expansion Module.

 

Step 7 

To add support for one expansion module on Cisco Unified IP Phone 7962G, in the Module 1 field, choose:

  • 7914 14-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7914
  • 7915 12-Button Line Expansion Module or 7915 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7915
  • 7916 12-Button Line Expansion Module or 7916 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7916

 

Step 8

To add support for a second expansion module on Cisco Unified IP Phones 7961G and 7961G-GE, in the Module 2 field, choose 7914 14-Button Line Expansion Module.

 

Step 9

To add support for a second expansion module on Cisco Unified IP Phone 7962G, in the Module 2 field, choose:

  • 7914 14-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Modules 7914
  • 7915 12-Button Line Expansion Module or 7915 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7915
  • 7916 12-Button Line Expansion Module or 7916 24-Button Line Expansion Module for the Cisco Unified IP Phone Expansion Module 7916

 

Note

In the Firmware Load Information section, there are two fields that specify the firmware load for Modules 1 and 2. You can leave these fields blank to use the default firmware load.  

 

Step 10

Click the Save icon.

 

Step 11

Click OK


Step 12 

Click Apply Config


Step 13 

Click OK.

 

Feature Key Capacity Increase for Cisco Unified IP Phones

The Cisco Unified IP Phone Expansion Modules 7915 and 7916 attach to your Cisco Unified IP Phone 7962G, adding up to 48 extra line appearances or programmable buttons to your phone. The line capability increase includes Directory Numbers (DN), line information menu, line ring menu, and line help ID. You can configure all 48 additional keys on the Cisco Unified IP Phone Expansion Modules 7915 and 7916.

 

Note

Cisco Unified IP Phones 7961G-GE and 7941G-GE do not support Cisco Unified IP Phone Expansion Modules 7915 and 7916.

 

Use the Phone Button Template Configuration to configure the buttons.

 

Cisco Unified Communications Manager includes several default phone button templates. When adding phones, you can assign one of these templates to the phones or create a new template.

 

Related Topics

Softkey Templates

 

Set Up Additional Buttons

To configure the 48 additional buttons, follow these steps:

 

Procedure

 

Step 1

From Cisco Unified Communications Manager Administration, choose Device > Device Settings > Phone Button Template.

 

Step 2

Select the Add New button.

 

Step 3

From the drop-down list, choose a template and click Copy.

 

Step 4

Rename the new template.

 

Step 5

Update the table to 54 Directory Numbers for Cisco Unified IP Phone 7962G. See Cisco Unified Communications Manager Administration Guide and Cisco Unified Communications Manager System Guide for more information on creating and modifying templates.

 

Note

You can also attach two Cisco Unified IP Phone Expansion Modules 7915s or two Cisco Unified IP Phone Expansion Modules 7916s, to provide 48 additional lines or speed-dial and feature buttons.