Set up IMAP or POP email accounts

Set up your email account using the Outlook for iOS app available from the Apple Store or the built-in iOS mail app.


iOS Outlook app Use Outlook for iOS


If you're setting up an IMAP account you can use Outlook for iOS. If you want to set up a POP account, use the built-in iOS mail app that comes with your device.

NOTE  Outlook for iOS requires iOS 8.0 or higher. App availability varies by country so find out what's available in your country. If the app is incompatible with your device, try adding your mail account using the built-in mail app that comes with your device.

  1. Download the Outlook for iOS app from the Apple Store if you haven't installed it yet.

    If you already have it installed, open it, then tap Settings > Add Account.

  2. Tap IMAP.

    Add an IMAP account

  3. Type your full email address, for example tony@contoso.com, type your password, and then tap Sign in. Outlook for iOS begins syncing.

    TIP  If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

     If you still cannot connect. Tap Show advanced settings.

    Incoming Mail Server

    • Host Name Type your incoming mail server name. For example, the server name for Office 365 is outlook.office365.com.

    • User Name Type your email address, for example tony@contoso.com.

    • Password Type your password.

    • Make sure SSL is checked.

    • Port Type your Port. For example, the incoming server port for Office 365 is 993

      Incoming server settings

    Outgoing Mail Server

    • Host Name Type your outgoing mail server name. For example, the outgoing server name for Office 365 is smtp.office365.com.

    • User Name Type your email address, for example tony@contoso.com.

    • Password Type your password.

    • Make sure SSL is checked.

    • Port Type your port number. For example, the outgoing server port for Office 365 is 587.


      Outgoing server settings

  4. Tap Log In.

  5. To learn more about using Outlook for iOS, tap Settings > Help. Or, see Frequently asked questions about Outlook for iOS and Android

Add another account

Delete an account

  1. Tap Settings.

  2. Tap the account you want to delete.

  3. Select Remove Account, and then select From Device or From Device & Remote Data.


Built-in iOS mail app Use the built-in iOS mail app


NOTE  If you're setting up an IMAP or POP account, only your email will sync to your device. Any calendar and contacts associated with that account remains stored on your local computer.

  1. Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.

  2. In the Add Account page, tap Other > Add Mail Account.


    Select the type of account you want to add

  3. Enter your full email address, for example tony@contoso.com, your password, and change the description if you want. Tap Next.

  4. Depending on your account, select IMAP or POP and add the following.


    NOTE  The mail app may fill in the correct incoming and outgoing mail settings for you. If it doesn't and you don't know the necessary server settings to complete these steps, contact your email provider.


    • Incoming Mail Server

      • Host Name Type your incoming mail server name. For example, the server name for Office 365 isoutlook.office365.com.

      • User Name Type your email address, for example tony@contoso.com.


        Incoming mail server settings

    • Outgoing Mail Server

    • Host Name Type your outgoing mail server name. For example, the outgoing server name for Office 365 issmtp.office365.com.

      Outgoing mail server settings

  5. Tap Save.

  6. If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.


    NOTE  If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.