How do I

What are hunt groups & how do I create them in BCM?
What are hunt groups & how do I create them in BCM? You can have up to 30 different Hunt groups on your system.  Each hunt group has its own uniqu...
Fri, 16 May, 2014 at 7:36 AM
Which BCM (Business Communications Manager) do I have?
Which BCM (Business Communications Manager) do I have? The images below will help you identify your BCM control unit version (system hardware). The co...
Fri, 23 May, 2014 at 9:27 AM
Why do I need maintenance & support on my BCM phone system?
Why do I need maintenance & support on my BCM phone system? Without first class maintenance services on your communication system, you may find yo...
Fri, 23 May, 2014 at 8:14 AM
What BCM50 software release do I have?
What BCM50 software release do I have? You can find the BCM software version via a PC, using Element Manager or an internet browser connecting to the ...
Fri, 2 May, 2014 at 9:55 AM
How do I initialize and access my Voice Mailbox on BCM?
How do I initialize and access my Voice Mailbox on BCM? Once a mailbox has been created, you will need to access and initialise the Mailbox. To acc...
Fri, 16 May, 2014 at 7:48 AM
Is BCM compatible with computers running a Windows 7 operating system?
Is BCM compatible with computers running a Windows 7 operating system? This is the official statement from Avaya regarding the compatibility of the ne...
Fri, 23 May, 2014 at 6:57 AM
Where can I download the BCM VPN Contivity Client?
Where can I download the BCM VPN Contivity Client? BCM system versions 4.0, 50 and 450 can provide a remote working solution. The VPN Contivity Client...
Mon, 12 Mar, 2018 at 12:19 PM
Where can I find printable telephone overlays?
Where can I find printable telephone overlays? The telephone overlay can be printed and cut out so it can be used for system programming. Please se...
Fri, 23 May, 2014 at 9:05 AM
How do I adjust the ringing volume or ring tone on BCM?
How do I adjust the ringing volume or ring tone on BCM?  To adjust the ringing volume: With the telephone free of calls and the handset on the r...
Fri, 16 May, 2014 at 7:52 AM
Where can I download the BCM Dial by Name software (BCM4, BCM450 & BCM50 only)?
Where can I download the BCM Dial by Name software (BCM4, BCM450 & BCM50 only)? Before you download the Dial by Name free 60 day trial software, ple...
Mon, 12 Mar, 2018 at 12:19 PM